![]() The IT Asset Register in ISO 20000 aims to maintain a record of all the organization's IT assets, including hardware, software, licenses, and other IT-related items. Organizations must also keep the asset register up to date and review it regularly. This clause states that organizations must maintain an asset register that includes, at a minimum: ![]() The asset register requirement is specified in Clause 9.2.3 of ISO 20000-1:2011, the leading ISO 20000 standard. This requirement aims to ensure that organizations have a complete and up-to-date overview of their assets and can effectively manage and control them. ISO 20000, the international standard for IT Service Management, requires organizations to maintain an asset register as part of their Asset Management process. They also enable organizations to track and monitor assets throughout their life cycles and to identify and investigate incidents and accidents involving assets. Asset registers are essential to managing assets effectively, as they provide a foundation for asset management activities such as planning, acquisition, maintenance, and disposal. ![]()
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